The piece below (by BEH co-editor Chris MacDonald) highlights the role that first (or early-career) jobs play in shaping young people’s ethical habits and attitudes. Students — and their professors — should reflect on what can be done to prepare for the pressure some (?) young people face, in the workplace, to act unethically.
LINK: Shady sales tactics aren’t just a problem for consumers — they’re a problem for young workers, too
(by Chris MacDonald for CBC Opinion)
But the big issue here isn’t only about banking or about telecom, as important as those two industries are. A major issue here also has to do with youth — in particular, the young Canadians who are so often the ones being pressured to engage in unethical, and sometimes illegal, sales practices.
Consider: estimates vary, but consensus seems to be that roughly half of call-centre employees are under 30. And turnover in these junior sales jobs is high, implying that a lot of young people flow through these kinds of positions. It’s not hard to understand why young people are attracted to these jobs: they are white-collar positions, entry-level at many large companies and yet, they don’t require much in the way of specific skills. …
What do you think?