Part of the concern is that Zuckerberg had a vision, and that he (and his team) has had trouble adapting that vision as their product evolved, and as its impact evolved. We suspect it is hard, quite generally, for people who are passionate about their products to admit that their product is doing — is even capable of doing — real harm.
LINK: I Mentored Mark Zuckerberg. I Loved Facebook. But I Can’t Stay Silent About What’s Happening. (by Roger McNamee for Time)
…The people at Facebook live in their own bubble. Zuck has always believed that connecting everyone on earth was a mission so important that it justified any action necessary to accomplish it. Convinced of the nobility of their mission, Zuck and his employees seem to listen to criticism without changing their behavior. They respond to nearly every problem with the same approach that created the problem in the first place: more AI, more code, more short-term fixes. They do not do this because they are bad people. They do this because success has warped their perception of reality. ….
What do you think?