Hertz: “No Plans” to Surveil Rental Car Customers with NeverLost Camera

business_ethics_highlights_2Are rental cars the next frontier in the privacy debate? >>>

Hertz puts cameras in its rental cars, says it has no plans to use them

The feature certainly makes sense as a customer service offering in the event of car troubles. It’d be nice to be able to talk to an agent on camera after a fender-bender or while stranded on the side of a road. But at the same time, you could imagine camera mission creep, such as Hertz using it to capture video of what a trouble renter is up to in the vehicle, or to see who is really driving the car, or to snoop on a singing — or snuggling — driver. The fact that customers aren’t notified about the camera and when it would be used is troubling.

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