Efficiency is generally a good thing. (We seldom want inefficiency, at least not for its own sake.) But what’s efficient isn’t always humane. Business systems seek out efficiency, but sometimes run up against the fact that human labour is not an infinitely divisible, fungible, and flexible commodity. >>>
Robert Reich: The Clever New Business Tactic That’s Making Work in America Hell
These days it’s not unusual for someone on the way to work to receive a text message from her employer saying she’s not needed right then…
Just-in-time scheduling like this is the latest new thing, designed to make retail outlets, restaurants, hotels, and other customer-driven businesses more nimble and keep costs to a minimum…..